Language: DE | EN

Service number: +48 22 870 76 00

   New customers


We operate tours and trips within Poland and Eastern Europe according to the individual requirements of our clients. We do understand the „need for speed”. So you will normally be contacted with a complete offer within 48 hours after the receipt of your inquiry. As this may not always be possible, due to the complexity of the programme, you will be informed immediately, how much time we will need to prepare a detailed offer for you. Before sending our offer we make sure the accommodation and programme.


We employ only the very best specialists available. Our >>24 carat staff<< are intelligent, competent, dedicated, efficient, courteous, experienced and motivated. To keep up with our ever-changing market (new buildings, new attractions and new hotels, re-building, renovating and modernising), our travel experts are often on the road to see, review and classify these alterations. Our conscientious and objective staff will be happy to give you their best recommendations and suggestions, based on their experience and well-founded knowledge. Our staff are fluent in Polish, English and German.


Bulk and/or care buying, a long experience in dealing with suppliers, together with a simple company structure without high administration costs, make it possible for us to offer amazingly low rates for the best services.


Our prices are net-net and without any commissions. Our clients are allowed to charge their own profit margin.

Travel dates

As we ensure all requested services on demand, you can choose the date of your group tour individually. Thanks to our comprehensive allocations, we are often able to re-confirm short notice bookings for the high season or trade fairs.


In Poland and other Eastern European countries, we have contracts with more than 800 hotels in various categories. We personally and regularly check and conscientiously control the standards of the respective establishments. We can thus safely recommend all of our contract hotels without exception.


In our travel packages, there is half board already included. The HB consists of buffet breakfast and three course dinner. During the dinner, drinks are not included and can be ordered on the spot. First meal is dinner on arrival day, last meal buffet breakfast on departure day. >>Cleanliness is next to Godliness<< and cleanliness is certainly of the utmost importance in regard to meals. The high standard which our hotels has to conform to, are also required from our contracted restaurants. Not only must they be confirmed as clean by our travel agency, but our staff personally makes sure that the food is tasty, nicely served and at the right price. For our guest from Far East, we have a wide choice of Asian restaurants.


Apart from sightseeing, we are also able to organize special programmes, including visits to schools, universities, factories, hospitals, kindergardens, children’s homes, embassies, consulates and many more. In addition, we can arrange discussions and lectures on the subject of your choice, as well as organize meetings with politicians, priests, trade unionists, parish representatives, choirs, policemen, firefighters and all kinds of sports teams. We advise our clients individually and organize all services to your criteria and needs.


We pay particular attention to the sustainability of our trips and programmes and for this commitment we are certified with the international award "TraveLife - Sustainability for Tour Operators and Travel Agents".


Should your group travel by airplane or train, we make sure all domestic transfers with coaches of our modern fleet. The standard of the coaches is high, they are clean, new, safe and comfortably equipped. All drivers are polite and experienced.


An educated and knowledgeable guide is not necessarily a good one and can be incredibly dull! During the high season between April and October, there are working about 280 local guides and 150 tour guides for us. Our guides are professionals with a profound knowledge of their country, who know how to get the message through to the travellers and make the trip interesting. Before the arrival of each group, the chosen guide is dutifully given all the necessary information about the group, the itinerary, the hotels and whatever else is important for the success and organization of the trip. If your clients are interested, they can learn from our guides not only the history of the attractions en route but also about the local and national political situation, the economical relevancies, the landscape and often about the regional flora and fauna. During your journey we are in a frequent contact with, and permanent available for our guide.


Our guides are available in the following 19 languages: Arabian, Chinese (different dialects), Czech, Danish, Dutch, English, French, Finnish, German, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Serbian-Croatian, Slovakian, Spanish, Swedish.


You will receive our invoice three weeks before arrival. Clients are kindly requested to pay the total amount within one week after receipt.


We acknowledge the fact that the market is tough and that price is not the only deciding factor. We are aware of what your clients may expect from you as their wholesaler, which is why we have favourable payment and cancellation conditions. As a rule, group cancellations are free of charge until 30 days before arrival. With our detailed offer you will receive all information regarding the cancellation conditions for the hotels on the requested tour.

Persons free of charge

The 21st person of your group is free of charge in single room; for the 42nd person we guarantee a place free of charge in double or twin.

Travel documents

After receipt of the payment you will get our vouchers as well as the final information with hotel addresses, programme times, meeting points, name and mobile phone number of the tour guide and local guides etc.

24/7 emgergency hotline

Together with the travel documents you will receive an information about our hotline phone number for emergency cases only, where you can reach a Travel Projekt contact person 24 hours a day, even on weekends and public holidays.

Picture service

To support your promotion campaigns, online marketing and catalogue layout, we are offering about 6,500 pictures from all over Poland – free of charge. Further information our clients will find in the login area on this website.


The „Europa” is one of the biggest national insurance companies and guarantees the amortization of TP customer’s money in any case of bankruptcy.

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